A.intense competition that is driven by the increased number of discounters
B.declining customer loyalty
C.compensating for staff shortages
D.changes in demographics
E.high operating costs
F.desire to offer Internet access in stores
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A.plan
B.design
C.implement
D.prepare
A. potential for outsourcing the IT staff
B. provision of an out-of-band managementarchiteture
C. threat mitigation
D. reduction in network downtime
A.offers a rapid return on investment
B.telecommuting
C.multiple network connections
D.legal mandates
A.3
B.4
C.5
D.6
A. identifying and assessing customer business requirements
B. documenting and categorizing customer business requirements in terms of performance， availability， capacity and security
C. producing a documented technology strategy
D. creating a bill of materials
E. presenting documented business requirements to a customer and having the customer validate them
F. completing a site survey
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