多項選擇題Which two CRM servers allow Cisco Unified Call Connector to be configured for connectivity?（）

A. Microsoft Dynamics
B. Salesforce.com
C. Oncontact
D. Siebel
E. ACT!


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1.多項選擇題Which three characteristics are indicators that a potential SMB customer is in the SBR-defined growth phase? （）

A. focusing on becoming more efficient
B. wanting greater connectivity for customers
C. requesting convergence of voice and data
D. providing a customer with a basic up-to-date website
E. needing rapid secure access to customer history, data, or buying behavior

2.單項選擇題What is the primary purpose of IPS?（）

A. to scan packets for malicious activity
B. to provide basic firewall protection
C. to host secure remote communications
D. to host Internet connectivity
E. to provide AIM

3.單項選擇題What is a primary partner benefit of selling services?（）

A. easier customer sales cycle
B. increased margins
C. fewer customer call backs
D. available financing options

4.單項選擇題What resource would you recommend to a new Cisco partner for a variety of tools？（）

A. Channel Incentive program
B. Unified Communications for SMB
C. Partner Central
D. Steps to Success
E. Instructions: Number of answers: 1

5.單項選擇題Which Cisco support service product is sold, supported, and delivered by partners?（）

A. Cisco Smart Foundation Service
B. SMARTnet Partner Service
C. Cisco Smart Care Service
D. Cisco Technical Assistance Center
E. CiscoSMARTnet for SBCS