多項(xiàng)選擇題Which of the following are automatically configured on the CallManager when entered on the CRS Application Administration?()

A.CTI port  
B.CTI Route Point  
C.agent skills  
D.JTAPI user  
E.CRS prompt language  
F.ASR provider  


您可能感興趣的試卷

你可能感興趣的試題

1.多項(xiàng)選擇題What are the components of the JTAPI Subsystem?()

A.provider  
B.CTI ports  
C.call control groups  
D.CMT Dialog Control Group  
E.trigger  
F.RM provider

2.多項(xiàng)選擇題The Cisco CRS Server must be configured to communicate and interoperate with the Cisco CallManager. Which two must be configured on the Cisco CRS Server?()

A.Application Management to load applications  
B.JTAPI Subsystem with the JTAPI Call Control Group  
C.Database Subsystem communication with LDAP Directory  
D.JTAPI Subsystem with the JTAPI provider  

3.單項(xiàng)選擇題Which Media Resource collects DTMF data from callers?()

A.JTAPI
B.Cisco Media Termination (CMT)  
C.MRCP ASR  
D.MRCP TTS

4.單項(xiàng)選擇題Where do you enable the CRS engine?()

A.Publisher Activation page  
B.Component Activation page  
C.Cluster Setup page  
D.Server Setup page 

5.單項(xiàng)選擇題How are CTI ports in a CTI Port Group added on the CRS Server?()

A.They must be created in Cisco Unified CallManager in ascending order (i.e., 1001, 1002, and 1003) with no gaps or missing numbers in the group.  
B.They can be assigned as a range of ports in CRS Application Administration.  
C.They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the JTAPI user.  
D.They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the RM JTAPI user.

最新試題

What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?()

題型:?jiǎn)雾?xiàng)選擇題

Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? ()

題型:多項(xiàng)選擇題

How do you debug an application with an Accept step?()

題型:?jiǎn)雾?xiàng)選擇題

 What level of control does a subflow have on the overall contact?()

題型:?jiǎn)雾?xiàng)選擇題

Which three of the following are licensed Cisco CRS 4.0 software products?()

題型:多項(xiàng)選擇題

When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? ()

題型:?jiǎn)雾?xiàng)選擇題

An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?()

題型:?jiǎn)雾?xiàng)選擇題

Which three of the following are valid CRS deployment scenarios? ()

題型:多項(xiàng)選擇題

Which of the following four CRS components must be active on a Historical Reporting Database (HRDB) and Call Recording expansion server?()

題型:多項(xiàng)選擇題

An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?()

題型:?jiǎn)雾?xiàng)選擇題