A.database integration
B.prompt and collect
C.VoiceXML
D.opening and parsing HTTP and XML documents
E.PQ
F.E-mail Queuing
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A.the agent who has been in the Available state for the longest amount of time
B.the next available agent with the highest priority, as determined by the agent order in the Resources list
C.the next available agent, based on the last agent selected and the agent order in the Resources list
D.the agent assigned to the selected Resource Group and is thus qualified to be selected
A.System Parameters Configuration
B.Cisco Unified CallManager Cluster Status
C.Date, Time, and Reason of Last Failure
D.Cisco CRS License Information
E.Cisco CRS Datastore Replication Status
F.Cisco CRS Component Activation
A.Cisco CRS Repository Datastore, Cisco CRS Historical Datastore, Cisco CRS Config Datastore, CiscoCRS Agent Datastore
B.Cisco Recording
C.Cisco CRS Engine
D.Cisco Monitoring
E.Cisco CRS Node Manager
F.Historical Reporting client
A.Cisco MCS 78xx servers
B.Dell PowerEdge servers
C.HP DL Cisco certified servers
D.Acer Altos servers
E.IBM xSeries Cisco certified servers
F.Apple servers
A.The LDAP directory must have a secondary profile configured.
B.No special configuration is required. Cisco Unified CallManager maintains the failover.
C.The JTAPI provider on the Cisco CRS server must be configured with the secondary Cisco Unified CallManager IP address following the primary Cisco Unified CallManager IP address.
D.There must be a second JTAPI user configured with an alternate range of CTI ports.
最新試題
How does the Extended Get Digit String step differ from the Get Digit String? （）
How many Team reports are available on the Cisco Supervisor Desktop?（）
How do you debug an application with an Accept step?（）
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）
When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? （）
You have just successfully added a JTAPI trigger in CRS Administration. Which two items are automatically configured on your CallManager?（）
When you access the Cisco CRS Administration page for the first time in a cluster, the system automatically initiates the cluster setup procedure. You perform this procedure one time for a cluster. Whatdo you accomplish in this procedure?（）
How many skills may an agent have?（）
Which three of the following are valid CRS deployment scenarios? （）
What two things happen when the CRS Publisher Database on an HRDB expansion server fails?（）