A. edge devices
B. aggregation switches
C. core devices
D. access-area switches
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A. Microsoft Dynamics
B. Salesforce.com
C. Oncontact
D. Siebel
E. ACT!
A. focusing on becoming more efficient
B. wanting greater connectivity for customers
C. requesting convergence of voice and data
D. providing a customer with a basic up-to-date website
E. needing rapid secure access to customer history, data, or buying behavior
A. to scan packets for malicious activity
B. to provide basic firewall protection
C. to host secure remote communications
D. to host Internet connectivity
E. to provide AIM
A. easier customer sales cycle
B. increased margins
C. fewer customer call backs
D. available financing options
A. Channel Incentive program
B. Unified Communications for SMB
C. Partner Central
D. Steps to Success
E. Instructions: Number of answers: 1
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