A.Erlang A
B.Erlang B
C.Erlang C
D.IVR ports + agent phones
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A.Erlang B
B.Erlang C
C.AHT * BHCA
D.VG ports + IVR ports
A.SNMP Trap
B.Alarm
C.CDP
D.Win32
A.Tool to collect syslog messages from multiple sources
B.User Tracking to track IP telephones
C.Diagnostic trace tools to analyze connectivity
D.Monitoring of Cisco voice elements
E.Problem alerts for operations personnel
A.Cisco Desktop Administrator
B.Cisco Supervisor Desktop
C.Microsoft Windows 2000 Performance Monitoring
D.CRS Application Administration
E.CRS Application Editor
A.SNMP Trap
B.Alarm
C.CDP
D.syslog
最新試題
What is the maximum number of CTI ports for an IPCC Expess Standard deployment? （）
An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?（）
What is the default filename for the component trace file?（）
Which setup procedure begins on the Cisco CRS server immediately after Cisco CRS 4.5 is completely installed?（）
What can help expose problems with script logic or validity by simulating the execution of a script?（）
Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? （）
What level of control does a subflow have on the overall contact?（）
How do you debug an application with an Accept step?（）
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）
Which of the following CRS upgrades are allowed?（）