單項(xiàng)選擇題The JTAPI provider is the IP address of the().

A.publisher 
B.CTI Manager 
C.CallManager 
D.CRS Server


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1.單項(xiàng)選擇題How do you debug an application with an Accept step?()

A.Select Start from the Debug pulldown, then call the trigger. 
B.Select Step Over from the Debug pulldown, then call the trigger. 
C.Call the trigger, and when the workflow answers, select Start from the Debug pulldown. 
D.Select Reactive Application, then call the trigger and press F10 to step through the workflow

2.單項(xiàng)選擇題An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?()

A.The agent is not in the team currently being viewed by the supervisor.
B.The agent is not ready.
C.The agent is not on a call.
D.The agent is in Work State.

3.多項(xiàng)選擇題Which should you check to verify that you have correct software product versions installed?()

A.Administration Guide 
B.Release Notes 
C.Software Center 
D.Application Administration 
E.Compatibility Matrices 
F.patch availability

4.單項(xiàng)選擇題What can help expose problems with script logic or validity by simulating the execution of a script?()

A.Alarm and Trace Configuration  
B.debug session  
C.script validation  
D.script refresh

5.單項(xiàng)選擇題Which interface is used to configure debug parameters for log files?()

A.Datastore Control Center  
B.Alarm and Trace Configuration  
C.Custom File Configuration  
D.Control Center 

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Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? ()

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When you access the Cisco CRS Administration page for the first time in a cluster, the system automatically initiates the cluster setup procedure. You perform this procedure one time for a cluster. Whatdo you accomplish in this procedure?()

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What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?()

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Which two items does the Cisco CRS 4.5 Installer always install on the system?()

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You have just successfully added a JTAPI trigger in CRS Administration. Which two items are automatically configured on your CallManager?()

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What happens when the CRS Engine fails in a High-Availability CRS deployment? ()

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When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? ()

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