A.Erlang B
B.Erlang C
C.AHT * BHCA
D.VG ports + CTI ports
您可能感興趣的試卷
你可能感興趣的試題
A.The workflow has ASR steps in it.
B.The contact is on an ASR Dialogue Group channel.
C.The contact is on a JTAPI Call Control Group channel.
D.The contact is on a Cisco Media Dialogue Group channel.
A.All call processing immediately begins using the CRS Subscriber Database.
B.Calls in queue are dropped.
C.Agent calls are dropped.
D.Agents are automatically logged out.
E.CRS configuration changes are blocked until the CRS Publisher Database is restored and synchronized with the CRS Subscriber Database.
F.Configuration changes are buffered until the CRS Publisher Database is restored.
A.The agent is logged in and is on the phone.
B.The agent is logged in but is not on the phone.
C.The supervisor is a participant in a phone call.
D.The supervisor is not a participant in a phone call.
E.The supervisor has barged in.
A.publisher
B.CTI Manager
C.CallManager
D.CRS Server
A.Select Start from the Debug pulldown, then call the trigger.
B.Select Step Over from the Debug pulldown, then call the trigger.
C.Call the trigger, and when the workflow answers, select Start from the Debug pulldown.
D.Select Reactive Application, then call the trigger and press F10 to step through the workflow
最新試題
How do you debug an application with an Accept step?()
Which should you check to verify that you have correct software product versions installed?()
Which three are core server software components for IPCC Express?()
What two things happen when the CRS Publisher Database on an HRDB expansion server fails?()
How does the Extended Get Digit String step differ from the Get Digit String? ()
What level of control does a subflow have on the overall contact?()
What formula do you use to compute the number of IVR ports?()
Which of the following CRS upgrades are allowed?()
What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?()
You have just successfully added a JTAPI trigger in CRS Administration. Which two items are automatically configured on your CallManager?()