A.Set
B.Call Subflow
C.On Exception Goto
D.Get Reporting Statistic
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A.manages the CRS Server
B.creates CRS Engine reports
C.creates application scripts for call flows
D.remotely manages the LDAP Directory
A.decreases the amount of flows
B.collects information about callers to agents
C.creates a framework for CRS Server status reporting
D.decreases latency through increased bandwidth on CRS Server
E.provides more efficient management of flows that are called by multiple other flows
A.WrapUp Time
B.Service Level
C.Overflow CSQ
D.Agent Name
E.Automatic Work
F.CRS Application
A.Common Service Queue
B.Competency Service Queue
C.Common Skill Queue
D.Contact Skill Queue
E.Contact Service Queue
F.Competency Skill Queue
A.resources
B.Skill Groups
C.competence levels
D.Resource Groups
最新試題
When you access the Cisco CRS Administration page for the first time in a cluster, the system automatically initiates the cluster setup procedure. You perform this procedure one time for a cluster. Whatdo you accomplish in this procedure?（）
Which of the following is not a CRS Telephony or Media Subsystem?（）
Which three are core server software components for IPCC Express?（）
Which setup procedure begins on the Cisco CRS server immediately after Cisco CRS 4.5 is completely installed?（）
How many Team reports are available on the Cisco Supervisor Desktop?（）
You have just successfully added a JTAPI trigger in CRS Administration. Which two items are automatically configured on your CallManager?（）
What formula do you use to compute the number of IVR ports?（）
How many skills may an agent have?（）
Which should you check to verify that you have correct software product versions installed?（）
The JTAPI provider is the IP address of the（）.